Nestle’s Online Recall of Toll House Cookie Dough

In Apologetic rhetoric, New media, Product recall on June 19, 2009 at 1:56 pm

This video is part of my new series to help spread the word about product recalls and examine how companies shape the delivery of recall information by using the internet and social networking sites.

In this edition, we look at the Nestle Toll House Cooke Dough recall. To view the websites discussed in this video, click on the links below.

Nestle Baking Products Website

Nestle Global Website

FDA Recall of Nestle Toll House Cookie Dough

FDA Position on Use of Electronic Communication

Consumer Product Safety Commission Web Site Notification Guidelines

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