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Lost in Transcription?

In Business writing, Technical communication on February 16, 2013 at 1:39 pm

What are we really capturing/documenting in accident reports? What is lost when statements and interviews are summarized in reports?

Take, for example, the following excerpt from an official police document meant to record narratives of a paper mill explosion that killed one employee and injured several others:

Police report summary of witness statement

Police report summary of witness statement

While narratives such as this are important elements of fact-finding research, the way in which they are written down “may inadvertently silence or render invisible the kinds of information that decision makers need to assess” accidents and make recommendations to prevent future disasters (to quote Beverly Sauer, who wrote about mining risks, see p 5 in “Rhetoric of Risk”).

The remainder of this blog post explores one surprising approach to improving the depth and accuracy of accident reports that include statements made by victims and witnesses.

Visualizing Wrongdoing in Engineering Apologia

In Apologetic rhetoric, Visual rhetoric on January 11, 2013 at 1:46 pm

Boeing’s 787 Dreamliner has experienced numerous malfunctions since its release. Those ongoing issues have resulted in the Federal Aviation Administration (FAA) announcing that it will conduct a comprehensive review of the design and assembly of the 787′s main systems. In covering the news of this announcement, The Guardian published an interactive graphic of the 787′s problems.

Interactive visual of 787's problems

Interactive visual of 787′s problems

The situation presents an interesting spotlight into the process of engineering apologia. By apologia, I mean the

Visual Communication in Action

In New media, Visual rhetoric on October 29, 2012 at 9:49 am

A new article by Alexis Madrigal of The Atlantic focuses on four graphics of Hurricane Sandy. The graphics—and the storm, judging by the graphics in the article—are powerful. As Alexis states in the article, “You don’t want to look, but you also can’t help it.” But, that’s only part of the rhetorical force of storm graphics.

20121029-093941.jpg

The interesting thing about weather graphics is that

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